FAQ
Shipping:
What are the shipping times?
We ship your orders within 2 to 4 days. Once shipped, delivery takes between 5 and 12 business days in metropolitan France.
Is shipping free?
No, shipping depends on the shipping method.
Do you ship outside of France?
Not yet, but it's in the works.
Orders:
How can I track my order?
As soon as your order is shipped, you will receive an email with a tracking number.
Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of purchase by contacting us via email.
Returns & Exchanges:
Can I return an item?
Yes, you have 14 days after receipt to return an unworn item in its original condition.
How do I make a return?
Contact us by email with your order number and we will guide you step by step.
Are returns free?
Return shipping costs are the responsibility of the customer unless there is an error on our part.
Payment:
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and Apple Pay. All payments are 100% secure.
Is payment secure?
Yes, all transactions are encrypted and secured via Shopify Payments.
Products:
Are the jerseys of good quality?
All our jerseys are selected for their manufacturing quality — technical fabrics, precise embroidery, and meticulous finishing.
What sizes do you offer?
We offer sizes S, M, L, XL. Consult our size guide to choose the right one.
Do you offer flocking?
Yes, you can add personalized flocking when placing your order.